Return Policy

No Returns or Exchanges

Due to the unique nature of original artwork, I do not accept returns or exchanges. All sales are final.

Damaged Artworks

If your painting arrives damaged:

1. Inspect Your Package: Check for any signs of damage upon receipt. Do not discard the original packaging.

2. Document the Damage: Take clear photos of the damaged artwork and packaging.

3. Contact Me: Email me at fineartbysav@gmail.com within 7 days of receiving the damaged artwork. Include your order number, photos, and a brief description of the issue.

4. Partial Refund Process: I will review your claim and work with the shipping service provider for a partial refund if the claim is approved.

Shipping Issues

For shipping delays or lost packages, please contact me at fineartbysav@gmail.com for assistance.

For questions or concerns, please reach out to me via my contact page.

Terms of Service and Privacy Policy

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Orders

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your artwork size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor will also collect payment information from you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies: